- Contact data is processed only to assess the request, reply and, where appropriate, continue the corresponding commercial or technical conversation.
- Newsletter data is used exclusively to send updates, articles and resources related to Vaelo App Solutions activity.
- You may request access, correction or deletion of your data by writing to sales@vaeloapp.site.
Vaelo App Solutions processes the minimum data necessary to manage contact requests and newsletter subscriptions received through this website, applying criteria of proportionality, access control and operational necessity.
Who is responsible for the processing
The data controller for the information submitted through this website is Vaelo App Solutions. For any request related to personal data processing, you may contact us at sales@vaeloapp.site.
How we use contact form data
For contact requests, we process the data included in the form, such as name, email address, company, region, service interest, timeline, budget range and message. This information is used solely to assess the request, prepare a reply and, when appropriate, continue a conversation related to the services requested.
How we use subscription data
For newsletter subscriptions, we process your email address in order to send occasional updates, articles and practical resources related to software, systems, automation, consulting and digital operations. We do not use newsletter data for unrelated purposes.
Why we are entitled to process the data
The processing of contact and newsletter data is based on the user’s own action in submitting the relevant form and, where applicable, giving consent to receive communications. This processing is limited to the purposes expressly indicated at the point of collection.
Where the information is stored
Submitted information is stored in the website database and may also be processed through our configured mail provider to notify our team and, where appropriate, send replies. Access to this information is limited to what is necessary for service management and communication follow-up.
How long we keep the information
We retain contact and subscription data for the time reasonably necessary to manage the request, maintain the communication history and comply with any operational or legal obligations that may apply. When the information is no longer necessary, it will be deleted or kept blocked where appropriate.
How to request changes or deletion
If you wish to request access to your data, its correction, deletion or the withdrawal of your newsletter consent, you may contact us at sales@vaeloapp.site. We will review each request within a reasonable period and in accordance with the applicable context.